We’re looking for a proactive IT Analyst to join the team at Portakabin. You will develop and maintain internal relationships across the business in order to drive service excellence. You’ll support team members and management in the delivery of IT hardware and software while monitoring service delivery levels.
Role Details
- Salary: £30,000-£33,000
- Role based: York
- Contract type: Permanent
- Annual leave: 25 days plus bank holidays
Role Responsibilities
* Responsible for accurately reporting the status of all IT hardware and software.
* Mange the device lifecycle process from procurement through to delivery utilising our preferred supplier framework.
* Assist the management and resolution of 2nd line application and hardware incidents and service requests.
* Support the evaluation, testing and delivery of new applications into the business, ensuring they meet the business requirements, and fit into the IT environment.
* Support the department with procurement of hardware and software using business tools such as SAP.
* Support with business line applications such as CRM and Sharepoint as required.
Our Ideal Candidate
We are looking for someone who has:
* Eagerness to learn processes and develop technical skills
* Experience in 2nd line support
* Adaptable and resilient individual with a positive attitude
* IT fault finding and resolution
* Excellent communication skills
Even if you do not match all of our ‘ideal’ criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role.
Benefits & Opportunities
* Option to buy 5 days of annual leave
* Working flexibly principles
* Contributory pension
* A range of dedicated health and wellbeing services
* Employee Assistance Program
* A chance to give back to your community with an annual Volunteering Day Off
* Cycle to Work Scheme
* Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
Why Portakabin?
As innovators in the science of building, we provide modular buildings for hire and sale, as well as supplying refurbished buildings and construction site accommodation. We deliver building solutions for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction.
Portakabin now employs more than 2,000 people across ten European countries.
What’s next?
We aim to respond to all applications within 7 working days. We are conducting interviews during, or before, the week commencing Monday 23rd September 2024.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.
We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on resourcing@portakabin.com
